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The Cross Team at RE/MAX

Service Guarantee

Our Service Guarantee means Consistent, Predictable, Reliable Performance GUARANTEED!

  1. Agency Alternatives. We will review the alternatives for agency representation that are available to you and to potential buyers - Seller Agency, Buyer Agency and Disclosed Dual Agency - and our representation of your interests in the different agency relationships.

  2. Marketing Action Plan.  We will provide a complete marketing plan to you on our strategy to get your home sold.

  3. Competitive Market Analysis. We will provide you with a current Competitive Market Analysis, and will assist you in determining the most effective list price for your property.

  4. Financing Alternatives. We will show you various financing alternatives for buyers of your property, and discuss the likely impact of each alternative on your sale.

  5. Estimated Proceeds. We will furnish you with an estimate of the proceeds you can expect from the sale of your property.

  6. Home Enhancement. We will develop a plan to enhance your property's ability to attract buyers.

  7. Caravan. We will add your property to the weekly scheduled Caravan for agents in our office. We will share with you the team's review and recommendations to help you realize the best price obtainable for your property.

  8. Promotion. We will promote your property to other reputable, professional brokers and sales associates in the area as well as the general public.

  9. Multiple Listing Service. We will prepare a plan for your property to appear in the local Multiple Listing Service. The information will be submitted by the date we have selected for the property's debut on the market to achieve maximum impact.

  10. Professional Property Information. We will make information on your property available to local and out-of-town buyer prospects via the website. Additional copies of the flyers will be available for sales associates and prospective buyers at your property. Color flyers for the inside and B&W for the outside.

  11. Direct Marketing. We will prepare promotional materials regarding your property and arrange for their distribution to target market areas to attract potential buyers.

  12. RE/MAX Sign. We will place a RE/MAX FOR SALE sign on your property, to help generate calls to our office from prospective buyers.

  13. Advertising. We will review with you our comprehensive advertising program designed to generate buyer prospects for your property.

  14. Seller Disclosure. We will explain the benefits of providing a written disclosure regarding the condition of your property. We will make available your disclosure to buyer prospects to assist them in preparing an offer.

  15. Home Warranty. We will provide you with information regarding a warranty on the operating systems of your house, to increase the marketability of your property and help reduce your liability to the buyer.

  16. Marketing Activity Report. We will provide you with regular Marketing Activity Reports to keep you informed of competitive market conditions, buyer activity, and the actions we have taken to market your property. We can email this to you on a monthly basis.

  17. Qualifying Buyers. We will seek financial qualifying information on all buyers submitting a purchase offer. Our goal will be to pre-qualify or pre-approve the buyer through a reputable lender.

  18. Purchase Offers. We will review all purchase offers as they are presented, and we will negotiate on your behalf to reach a purchase agreement with terms that are favorable and protective for you.

  19. Closing the Sale. We will monitor and inform you of the progress of the transaction, including the satisfaction of all contingencies and conditions during the entire transaction.

  20. After-Sale Service. We will contact you after the closing to follow up on any remaining details or service needs.

If you are not satisfied with our performance for any reason, you may terminate your Listing Agreement with us in compliance with the

terms & conditions set forth in the Exclusive Listing Agreement and MLS Agreement.